Empire’s Aide & Services

FREQUENTLY ASK QUESTIONS

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Pricing

Our pricing is designed to be transparent and straightforward. It typically includes the cost of labor, cleaning supplies (at an additional cost), and equipment needed for your specific service. We offer free estimates based on the size of the area and the type of cleaning required. For more detailed pricing, please contact us directly.

The cost of our cleaning services is determined by several factors, including the size of the space, the type of cleaning required (e.g., standard, deep, or specialized cleaning), and the frequency of service. We provide customized quotes to ensure you receive a fair and accurate estimate based on your specific needs.

Cleaning Products

We use a range of high-quality, eco-friendly cleaning products that are safe for both people and pets. Our products are chosen for their effectiveness and minimal environmental impact. If you have any specific preferences or allergies, please let us know, and we can accommodate your needs. Clients also have the choice to provide their own cleaning supplies. 

Availability

Yes, we offer flexible scheduling options, including weekends and holidays, to accommodate your needs. Please contact us in advance to arrange a suitable time for your cleaning service.

Service Related Questions

You can schedule a cleaning service by calling us directly, sending us an email, or filling out the contact form on our website. Our team will work with you to find a convenient time and discuss any specific requirements you may have.

To ensure the cleaning process is as efficient as possible, we recommend tidying up personal items and clearing surfaces. If there are any specific areas or items you would like us to focus on, please let us know beforehand.

Yes, we offer recurring cleaning services for both residential and commercial clients. Whether you need weekly, bi-weekly, or monthly cleanings, we can create a customized schedule that fits your needs.

Customer satisfaction is our top priority. If you are not completely satisfied with our service, please contact us within 24 hours, and we will address any concerns promptly. We are committed to ensuring that you are happy with the results.

Absolutely. All our cleaners are fully insured and undergo thorough background checks to ensure a high level of trust and safety. We take great care in selecting our team members to provide you with reliable and professional service.

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